Privacy Policy
Last updated: 18-4-24
Introduction
This Privacy Policy describes how Accessible AI ("we" or "us") handles your personal data when we use AI-powered integrations to manage various channels for our clients. We take the privacy of our clients and their customers very seriously and will always treat your personal data in a secure and confidential manner. We strive to comply with all applicable data protection laws, including the European Data Act ("EU Data Act") and the California Consumer Privacy Act ("CCPA").
1. Scope:
This Privacy Policy applies to:
Clients of Accessible AI
Customers of our clients
Visitors to our website
2. Information We Collect
We collect information from you in a variety of ways when you use our Services, including:
Information you directly provide to us.
Information we collect automatically.
Information from third-party sources.
3. How We Use Your Information
We use the information we collect to provide, operate, and maintain our services; to improve, personalize, and expand our Services; to analyze your use of our services; to communicate with you; to market to you; to comply with legal obligations; and for other business purposes.
4. Data Collection and Storage Through Third-Party Integrations
We utilize various third-party integrations to manage our clients' online presence and marketing efforts. Through these integrations, we may collect and store certain data. This section outlines how we handle data collection and storage specifically through these integrations:
A. Google Products:
Google Analytics: We use Google Analytics to track website traffic and user behavior on our client's websites. This data helps us understand user engagement and optimize the website's performance. Data is stored on Google's servers and subject to their security practices. We do not store this data on our own servers. You can find more information in Google's privacy policy link to Google Privacy Policy: https://policies.google.com/privacy?hl=en-US
Google Ads: We may use the Google Ads API to manage and optimize our client's advertising campaigns. The API accessible data might include campaign details, ad content, targeting information, and potentially conversion data. This data is used solely for managing these campaigns effectively. Client campaign data is stored on Google's Ads servers. We do not store this data on our own servers. We follow strict security practices to protect this data. We will disconnect the API integration according to your instructions.
Gmail & Google Drive: Our access to your Gmail and Drive may be limited. In some cases, we might collect minimal data such as timestamps and logs of edits made through the API for troubleshooting purposes. We do not store the content of emails or documents themselves. Any logs are stored securely and deleted after a specified period.
Use of Google Workspace APIs
We are committed to maintaining the highest level of privacy and transparency in the handling and processing of our users' data. In line with this commitment, we affirm that Google Workspace APIs are not utilized to develop, improve, or train generalized artificial intelligence (AI) and machine learning (ML) models. This policy ensures that the data processed through Google Workspace APIs remains strictly confined to the intended business functions and is not repurposed for any form of AI or ML development. This adherence is part of our ongoing efforts to align with industry best practices and regulatory requirements concerning data privacy and usage.
B. Ecommerce Platforms:
Shopify & WooCommerce: For clients using Shopify or WooCommerce stores, we may collect product information (names, descriptions, images), inventory data (stock levels), and potentially order details (if managing orders through the API) to manage your store effectively. This data is stored securely on the respective Shopify/WooCommerce platform and potentially on our servers for limited order management purposes (depending on your needs). We follow strict security practices to protect your data. We will delete order data according to your instructions or based on our internal retention policy.
C. Printify:
Printify Integration: If your store integrates with Printify for dropshipping fulfillment, we might collect order details and potentially limited product information to fulfill orders successfully. This data is primarily stored on Printify's servers. We may store minimal order details relevant to tracking purposes on our servers. We follow strict security practices to protect your data. We will delete order data according to your instructions or based on our internal retention policy.
General:
We will always strive to collect only the minimal data necessary to fulfill our service obligations.
Data security is a top priority. We implement strong security measures to protect all collected data.
You will have the right to access or request deletion of your data associated with our API usage. Please refer to our Data Subject Rights policy for details.
We regularly review the data practices of our third-party integrations.
Incorporation of AI models and the description of technical and organizational security measures to protect collected data. A commitment to collecting minimal necessary data and regular review of third-party data practices are emphasized.
This policy section provides a general overview. We may provide additional details specific to each integration within the respective service agreements with our clients.
5. Sharing Your Information:
Explanation of data sharing practices with third-party service providers under contractual obligations to adhere to this Privacy Policy and applicable laws.
6. International Transfers:
Introduction of a new section detailing the policy on international data transfers, including a list of countries to which data may be transferred and the safeguards in place, such as standard contractual clauses.
7. Data Retention:
Specification of retention periods for different types of personal data collected, emphasizing adherence to the CCPA and data minimization principles. A clear statement on the 7-year retention period for client data post-contract termination and specifics on other data types' retention schedules.
8. Your Rights:
You have the following rights regarding your personal data, as provided by applicable data protection laws (including the EU Data Act and CCPA):
Access
Correction
Erasure (Right to be Forgotten)
Restriction of processing
Objection to processing
Data portability (CCPA only)
Right to opt-out of the sale of personal information (CCPA only)
9. Cookies and Tracking Technologies:
We use cookies and tracking technologies on our website to improve your user experience. You can manage cookies in your browser settings. We will comply with the CCPA's specific requirements regarding cookies and do not sell the personal information of California residents without their consent.
10. Contact Information:
Accessible AI
Contact@getaccessibleai.com
11. Supervisory Authority:
You have the right to lodge a complaint with a supervisory authority, Dutch Data Protection Authority or the California Attorney General.
12. Disclaimer:
This Privacy Policy is not a contract. We reserve the right to modify this Privacy Policy. We will inform you of any significant changes to this policy.
13. Links: