Privacy Policy
Last updated: 30-01-25
Introduction
This Privacy Policy describes how Accessible AI (“we” or “us”) handles your personal data when we use AI-powered integrations to manage various channels for our clients. We take the privacy of our clients and their customers very seriously and will always treat your personal data in a secure and confidential manner. We strive to comply with all applicable data protection laws, including the European Data Act (“EU Data Act”) and the California Consumer Privacy Act (“CCPA”).
1. Scope:
This Privacy Policy applies to:
Clients of Accessible AI
Customers of our clients
Visitors to our website
2. Information We Collect
We collect information from you in a variety of ways when you use our Services, including:
Information you directly provide to us.
Information we collect automatically.
Information from third-party sources.
3. How We Use Your Information
We use the information we collect to provide, operate, and maintain our services; to improve, personalize, and expand our Services; to analyze your use of our services; to communicate with you; to market to you; to comply with legal obligations; and for other business purposes.
4. Data Collection and Use Through Third-Party Integrations
We integrate with third-party services, including Google APIs, to provide enhanced functionality for our clients. The Google user data we access and how we handle it are detailed below:
A. Google Services & Data Access
We use various Google products in accordance with their terms and policies:
1. Google Analytics
• Data Accessed: Website traffic data, page interactions, user behavior analytics
• Purpose: To track website engagement and optimize performance
• Data Storage: Stored on Google’s servers, not retained by us
2. Google Ads API
• Data Accessed: Campaign details, ad performance metrics, audience targeting data
• Purpose: To manage and optimize advertising campaigns
• Data Storage: We store high-level campaign data to enhance customer experience. This is limited to campaign names. We do not store detailed campaign performance data or user-related information.
3. Google Merchant Center
• Data Accessed: Product catalog details for updates and retrieval
• Purpose: To sync and manage product listings
• Data Storage: We do not retain or store product data retrieved from Google Merchant Center.
4. Google Search Console
• Data Accessed: Search performance data, SEO insights
• Purpose: To analyze website visibility and audience targeting
• Data Storage: We access Search Console data only when explicitly requested by the user, and we do not store this data.
General Google API Data Handling:
• We do not access or store Google user account credentials.
• We do not share Google API data with unauthorized third parties.
• We only access Google user data when explicitly authorized by the user.
• Users can revoke our access to their Google data at any time via Google’s security settings.
B. E-commerce Platforms
We integrate with Shopify, WooCommerce, and Printify for e-commerce management. We may access:
• Product details
• Order information (for order processing only)
• Inventory updates
Any data stored on our servers is protected by strict security measures. Users can request deletion of stored data at any time.
General:
We will always strive to collect only the minimal data necessary to fulfill our service obligations.
Data security is a top priority. We implement strong security measures to protect all collected data.
You will have the right to access or request deletion of your data associated with our API usage. Please refer to our Data Subject Rights policy for details.
We regularly review the data practices of our third-party integrations.
Incorporation of AI models and the description of technical and organizational security measures to protect collected data. A commitment to collecting minimal necessary data and regular review of third-party data practices are emphasized. This policy section provides a general overview. We may provide additional details specific to each integration within the respective service agreements with our clients.
5. Sharing Your Information:
We only share data with trusted third-party service providers under contractual obligations to adhere to this Privacy Policy and applicable laws. We do not sell personal data.
6. International Transfers:
Data may be processed in jurisdictions including but not limited to the United States and the European Economic Area (EEA). All international transfers comply with applicable safeguards, such as Standard Contractual Clauses (SCCs).
7. Data Retention:
Specification of retention periods for different types of personal data collected, emphasizing adherence to the CCPA and data minimization principles. A clear statement on the 7-year retention period for client data post-contract termination and specifics on other data types’ retention schedules.
8. Your Rights:
You have the following rights regarding your personal data, as provided by applicable data protection laws (including the EU Data Act and CCPA):
Access
Correction
Erasure (Right to be Forgotten)
Restriction of processing
Objection to processing
Data portability (CCPA only)
Right to opt-out of the sale of personal information (CCPA only)
9. Cookies and Tracking Technologies:
We use cookies and tracking technologies on our website to improve your user experience. You can manage cookies in your browser settings. We will comply with the CCPA’s specific requirements regarding cookies and do not sell the personal information of California residents without their consent.
10. Contact Information:
Accessible AI
Contact@getaccessibleai.com
11. Supervisory Authority:
You have the right to lodge a complaint with a supervisory authority, Dutch Data Protection Authority or the California Attorney General.
12. Disclaimer:
This Privacy Policy is not a contract. We reserve the right to modify this Privacy Policy. We will inform you of any significant changes to this policy.